01
Activate the tag and attach it to your item.
Sign in to My KEYRETURN and enter the RKN, the private activation code from your package and your phone number. Then attach the tag to your keys and place the card in your wallet or phone case.
We return yourlost valuables
KEYRETURN gives your keys, phone and wallet a clear way home — without GPS or revealing your contact details to the finder.
- 5 years
- of protection with one payment
- No GPS
- no item location tracking
- 1 code
- for a secure return process
- Delivery service
- GLS
How it works
From finding to returning.
No unnecessary steps.
When an item is lost, the finder needs a clear and secure way to return it. KEYRETURN takes care of everything in between.
02
The finder reports the item and hands it over.
The finder enters the RKN and chooses a GLS parcel locker or courier collection. The item first goes to KEYRETURN. They can choose a reward or decline it. Your contact details are not disclosed to them during the process.
03
We coordinate the return
We notify you by email when your item is found. In My KEYRETURN, choose delivery to an address or collection from a GLS parcel locker.
04
Your item comes safely back
The return is arranged through our trusted partner GLS.
Privacy during returns
Your contact details stay hidden from the finder
KEYRETURN stores the information needed for purchases, tag activation, notifications and delivery. The data depends on your delivery choice and whether you buy as a consumer or a business. We do not disclose your name, address or contact details to the finder during the return process.
Explore our packagesGLS parcel locker collection without your home address
We do not need a consumer's home address to deliver a purchased package or returned item to a GLS parcel locker. We use the selected locker, email and mobile number for notifications and collection. For purchases, Stripe processes payment details and may request additional payer information. Business invoices also require business details.
Address delivery and data protection
For consumer address delivery, KEYRETURN uses the recipient's name and address to prepare the GLS label and deliver the package. After confirmed delivery, it removes these details from its operational records. A consumer purchase address is not reused for later returns; you enter an address for each return. The invoice says only ‘Končni kupec’, without a personal name or address.
Choose your package
Five years with less worry.
One payment and five years of straightforward protection, without an app.
AvailableKEYRETURN
Basic - round
Basic subscription package with five years of protection, round KEYRETURN tags, a card and a presentation box.
120 EURView package
AvailableKEYRETURN
Standard - round
Standard subscription package with five years of protection, round KEYRETURN tags, cards and a presentation box.
160 EURView package
AvailableKEYRETURN
Premium - round
Premium subscription package with five years of protection, eight round KEYRETURN tags, four cards and a presentation box.
220 EURView package
AvailableKEYRETURN
Basic - rectangular
Basic subscription package with five years of protection, rectangular KEYRETURN tags, a card and a presentation box.
120 EURView package
AvailableKEYRETURN
Standard - rectangular
Standard subscription package with five years of protection, rectangular KEYRETURN tags, cards and a presentation box.
160 EURView package
AvailableKEYRETURN
Premium - rectangular
Premium subscription package with five years of protection, eight rectangular KEYRETURN tags, four cards and a presentation box.
220 EURView package
AvailableKEYRETURN
Single - round
Single package with five years of protection, one KEYRETURN card and one round tag.
65 EURView package
AvailableKEYRETURN
Single - rectangular
Single package with five years of protection, one KEYRETURN card and one rectangular tag.
65 EURView package
AvailableKEYRETURN
Business
Business package with five years of protection, one KEYRETURN card and one rectangular or round tag.
40 EURView package
Made for everyday life
KEYRETURN tags and cards
Tags
The tags are made from quality metal with a double silicone coating to resist scratches and impacts. They have no sharp edges that could scuff or scratch your belongings.
Cards
The personalised cards use standard dimensions to fit wallets and phone cases. They are made from quality PVC with a protective scratch-resistant coating for lasting durability.
What guides us
Our values
Care
Keeping your personal data secure is our priority.
Responsiveness
Responsive communication with our subscribers and the finders of lost items.
Long-term commitment
We provide our lost-item return service for five years.
KEYRETURN
About us
Our mission
Providing reliable, quality services to return lost keys, phones and wallets.
Our vision
We develop and operate a trusted global service for returning lost keys, phones, wallets and other valuables. We give customers additional opportunities to recover lost items. By rewarding those who help return them, we encourage responsibility and mutual respect.